Privacy Policy

1. Who We Are

Nulfinity (“we”, “us”, “our”) operates the website at www.nulfinity.com and the Nulfinity Intelligent Document Processing platform. We are committed to protecting your personal data and operating in compliance with the General Data Protection Regulation (GDPR), India's Digital Personal Data Protection Act (DPDP Act 2023), and other applicable data protection laws.

Contact: info@nulfinity.com |  +1 (774) 303-0910

2. Data We Collect

We collect the following categories of personal data:

• Contact & Account Data: Name, work email, company name, phone number, collected when you book a demo, contact us, or create an account.
• Usage Data: Pages visited, features used, session duration, IP address, browser and device type, collected automatically via cookies and analytics tools.
• Document Data: Documents you upload to the platform for processing. These are processed to deliver the service and are not used for any other purpose.
• Communications: Content of emails or messages you send to us.

3. How We Use Your Data

• To provide and operate the Nulfinity platform and services
• To respond to your inquiries and schedule demos
• To send product updates, security notices, and service communications
• To analyse usage patterns and improve our platform
• To comply with legal obligations
• To prevent fraud and ensure platform security

4. Cookies

We use cookies to improve your experience, measure site performance, and support our marketing. You can accept or decline non-essential cookies via the banner shown on your first visit. Essential cookies required for the platform to function cannot be disabled.

We use the following types of cookies:

5. Data Sharing

We do not sell your personal data. We may share data with:

• Cloud infrastructure providers (AWS) for hosting and document processing
• Analytics providers (anonymised, aggregated data only)
• Calendly, for demo scheduling, subject to their own privacy policy
• Legal authorities, if required by applicable law

6. Data Retention

We retain personal data only as long as necessary to deliver our services or comply with legal obligations. Documents uploaded for processing are deleted from our servers within 30 days of processing unless you have an active account with configured retention settings. Account data is retained for the duration of the contract and up to 90 days after termination.

7. Your Rights

Under GDPR and applicable laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (right to erasure)
• Object to or restrict processing
• Data portability, receive your data in a structured, machine-readable format
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, email us at info@nulfinity.com. We will respond within 30 days.

8. Security

We implement industry-standard security measures including AES-256 encryption at rest, TLS 1.3 in transit, role-based access controls, and regular security audits. Our platform is aligned with SOC 2, ISO 27001, and GDPR requirements.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised date. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

For any privacy-related questions or to exercise your rights, contact us at: